In this post, I’ll show you how easy, convenient, and super fast it is to order thru PSAHelpline.Ph

In this modern day and age, we are so blessed that we can have anything and everything at our disposal with just a flick of a finger. You can order food and shop online, pay bills without going to the payment center, you can transfer funds virtually, and the list goes on. 

And you can even order a CENOMAR (Certificate of No Marriage), Birth, Marriage, and Death Certificates online via the website PSAHelpline.Ph.

Yes, that means no more hassle of setting up an appointment and lining up in a PSA Serbilis outlet in your area. It’s also much safer as you don’t need to leave the comforts of your home! 

What is was launched way back in 2000 and has been authorized by the Philippine Statistics Authority (PSA) to handle online transactions as well as delivery nationwide of PSA certificates. It’s a trusted service that has catered to millions of Filipinos over the years. 

You can request online these certificates from

  • CENOMAR (Certificate of No Marriage)
  • Birth Certificate
  • Marriage Certificate
  • Death Certificate

You can also easily contact them thru their support hotline which is available from Mondays to Saturdays (8 AM to 5 PM), except during holidays. 

What’s great about them is that they send regular updates via email and SMS so you can monitor the status of your PSA certificates. 

You can request for yourself, your parent, your child, or your spouse. They will also not issue certificates unless you have proven your identity and answered the form correctly. So you’re guaranteed that no one can just easily get your personal details.

How to order from PSAHelpline.Ph

It’s really easy! You just have to follow 3 easy steps – request a certificate online, pay online or over the counter, and lastly, wait for the delivery of your documents! 

PSAHelpline.Ph website

So are you ready to place an order? Go ahead and click the “Order Now” button from the website. Then just choose which type you need. 

Here are some requirements or details you need to know for a smooth transaction. 

Information needed for requesting a birth certificate

Information needed for requesting a marriage certificate

Information needed for requesting CENOMAR or Certificate of No Marriage

Information needed for requesting a death certificate of your spouse, father, or mother

Cost of PSA certificate from PSAHelpline.Ph

  • Certificate of birth, marriage, or death – Php 365.00
  • CENOMAR – Php 420.00

Payment Method when ordering from PSAHelpline.Ph

They have various payment options available when paying for your orders at PSAHelpline.Ph. 

Online Payment:

  • Visa and Mastercard credit cards
  • Gcash
  • PayMaya
  • ShopeePay
  • Bayad Online

Over The Counter:

  • any 7-Eleven store using the CLIQQ machine
  • Bayad store
  • Palawan Pawnshop


  • BancNet ATM 
  • DragonPay

Delivery time when ordering from PSAHelpline.Ph

They deliver nationwide! If you’re from Metro Manila, expect the delivery within 3-4 working days. If the delivery is to a provincial address, expect delivery within 3-8 working days.

Ohh and don’t worry, you will get a Reference Number for each certificate you ordered. You can then go to the “Check Status” tab on their website and input your Reference Number. You will also get regular updates via email and SMS. 

In my case, the delivery only took 2 working days! I ordered Wednesday, I got the documents by Friday. Wow! I guess if you’re from Metro Manila, it’s really much faster. But then again, do manage your expectation, since we’re still in a pandemic and things could get delayed due to unforeseen circumstances like lockdowns. Be kind and patient to PSA and riders. 🙏🏻

Delivery requirement when ordering from PSAHelpline.Ph

For the safety and security of the applicant, they will not release your documents unless you’re personally able to receive them and have at least one valid government-issued ID upon arrival of the courier. 

In case you are not available on the day of delivery, you can call PSAHelpline.Ph’s hotline at (02) 8737-1111, Monday to Saturday excluding holidays, from 8:00 am to 5:00 pm to make delivery arrangements.

That’s all for this blog post about PSAHelpline.Ph. I hope you find it helpful and useful when ordering your certificates online. Thank you for reading. 🙂

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About Hazel Salcedo

A digital marketer who’s always daydreaming about her next getaway. This wanderlust is living proof that traveling can be affordable! She’s traveled to many destinations thanks to Piso fare flights. Read the 7 best seat sale hacks that worked for her.

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